![]() After your DNS record successfully updates, return to the form to complete your request.You can check if the DNS record has propagated using one of the following: The DNS record can take up to 24 hours to propagate. After adding the CNAME or TXT record, click Check Again.If you’re not sure who your domain host is, go to Identify your domain host. You'll need to add a CNAME record or TXT record to your DNS record at your domain host. Follow the instructions to help us verify that you own the domain.Google generates a support reference number and sends it to the email address you provide. Do not enter the email address of your locked account. Enter an email address where we can contact you, then click Continue.You're directed to the Apps Admin Toolbox. After going through the automated-recovery flow, click Contact support on this screen:.Go to Account recovery information for support and Tips to complete account recovery steps. Before contacting Support, review the account information that will help Support verify you’re the account owner.Follow the steps above in Recover administrator access using automated recovery. You need to try automated recovery first, which may resolve your issue.You will need to provide evidence of ownership of the domain name and the data within the domain. If you're unable to recover your administrator account through the automated self-recovery flow outlined above, you may be able to use supported-assisted recovery. Recover administrator access using support-assisted recovery If so, click Contact support and follow the steps below. The recovery wizard may provide an option to initiate a support-assisted recovery flow.If you purchased your Google service from a Google reseller, go to Contact your Google reseller.Ask another admin in your organization with Super Admin privileges to reset your password using the Google Admin console.If you still can’t reset your administrator password If the CNAME isn’t found in 48 hours, you’ll get an email letting you know the password recovery was unsuccessful. If you're having trouble answering them, go to Tips to complete account recovery steps. ![]() You don't have to answer all the questions correctly to verify that it’s your account. Answer the questions about your Google Workspace account.Use the password reset link to reset your password and sign in to your account.After Google verifies the new CNAME record, you’ll get an email with a password reset link. Enter the verification code you received, then click Next.Google sends a verification code to the email address you provided. Enter an email address where we can contact you, then click Next.If the CNAME record is not found, continue with the following steps. Create a new password and sign in to your account.If Google finds the new CNAME record, the Create Password screen displays. Return to the recovery wizard and click Next.This makes it more likely that Google will find the new record and allow you to immediately reset your password. After adding the CNAME record, wait a few minutes before clicking Next.If your hosting provider is separate from your domain registrar, make sure you are modifying the CNAME record with your hosting provider. For details, go to Recover your Google Workspace password with a CNAME record. Follow the instructions to add a CNAME record to your domain’s DNS settings.Click Next Try another way until you get to this screen:.This option works best if you are familiar with managing domains. If you don’t have recovery options set up, the recovery wizard asks you to verify your domain. Option 2: If you did not set up email or phone recovery information Go to Allow super administrators to recover their passwords for details. Your organization doesn’t allow admins to reset their own passwords.You didn't add recovery information to your admin account.Reasons you might not have recovery email or phone options Follow the instructions to reset your password. ![]() If you have a recovery email or phone number set up for your account, Google will send you a verification code.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |